Monthly Archives: May 2017

The Skills Gap Challenge

skills gap

A recent article: “Identify your skill gaps and create the learning environment to address them” rounds up some really compelling statistics on the three key skills gap challenges facing managers today. The article also presents top-level findings from Brandon Hall

Posted in E Learning, Employee engagement, Front Line Staff, Game based learning, Gamification, Gaming mechanics, Learner engagement, Lms Tagged with: , , , , , , , ,

Help in the hand for the squeezed middle manager

funny-squeezed-cat-445x615

Under the best of circumstances, managing people is challenging. Managing a team of front line staff in a busy environment in front of, or on the phone to customers is particularly challenging. Emma is one such manager and her challenges come from all angles: On the one hand, she is

Posted in Employee engagement, Front Line Staff, Management Tools