Blog Archives

The Skills Gap Challenge

skills gap

A recent article: “Identify your skill gaps and create the learning environment to address them” rounds up some really compelling statistics on the three key skills gap challenges facing managers today. The article also presents top-level findings from Brandon Hall

Posted in E Learning, Employee engagement, Front Line Staff, Game based learning, Gamification, Gaming mechanics, Learner engagement, Lms Tagged with: , , , , , , , ,

Help in the hand for the squeezed middle manager

funny-squeezed-cat-445x615

Under the best of circumstances, managing people is challenging. Managing a team of front line staff in a busy environment in front of, or on the phone to customers is particularly challenging. Emma is one such manager and her challenges come from all angles: On the one hand, she is

Posted in Employee engagement, Front Line Staff, Management Tools

Key Drivers of Engagement

key driver

For me, Bersin by Deloitte never fails to deliver insightful commentary, opinion, and analysis on what’s what in the HR and talent industry. A recent report: ‘Predictions for 2017, Everything Is Becoming Digital’ provided 11 key predictions ranging from organisational design,

Posted in Employee engagement, Front Line Staff

Empower your Staff with the right tools & drive Sales

First Impressions Last Front line staff are critical to your sales & customer service success carrying the responsibility of being front facing brand ambassadors, yet they are often the least valued in an organisation. Through their daily interactions with customers,

Posted in Employee engagement, Front Line Staff, Gamification, Learner engagement, Sales, Skills based learning, Soft skills, Uncategorized, Work scenarios Tagged with: , , , , , , , ,

Great start to 2017 – CIPD Awards – Use of Technology in HR & People Management

We are delighted to be shortlisted for this award through CIPD Ireland with Jurys Inns Hotel Group. This category is always a tough one so fingers crossed. Our submission included the real business results of our solution including: increase in

Posted in Awards, Employee engagement, Front Line Staff, Learner engagement, Revenue increase, Uncategorized Tagged with: , , , ,

Great review by Gamification Industry expert

We recently got a fantastic write-up on http://gamificationnation.com/ by international award-winning gamification expert An Copens . An is Chief Game Changer of Gamification Nation & was awarded HR technology visionary at the World HRD congress in Mumbai in February 2016, she has over

Posted in Awards, Employee engagement, Gamification, Gaming mechanics Tagged with: , , , , , ,

Winner of SME awards – sponsored by Microsoft

We are delighted to have won ‘Best New Business – Digital’ in Blacknight SME Awards, sponsored by Microsoft over the weekend.  Jo Brennan, Jamjou with Cathriona Hallahan, Managing Director, Microsoft Ireland

Posted in Awards, Employee engagement, Game based learning, Skills based learning

Jurys Inn Group explain why they are using our productivity tool with front line staff

Edd Gallier

Edd Gallier, Group Learning & Development Manager of Jurys Inn Group, recently spoke to us on the steps they have taken to improve their guest experience by using the Jamjou application. Edd & his team are currently responsible for learning &

Posted in Customer experience, Employee engagement, Front Line Staff, Gaming mechanics, Revenue increase Tagged with: , , , , , , ,