Blog Archives

Winner at the TJ Awards

To start our day we attended a great day event with Training Journal who ran a day conference. A host of interesting speakers such as Andy Lancaster & Perry Timms shared their insights on the learning & development landscape &

Posted in Uncategorized

Food & beverage staff use our mobile app to improve skills

foodbeverage holding drinks

We are delighted to be rolling out our mobile application to the Food & Beverage sector. Our mobile application is ideal for busy staff with little time on their hands for training. Instant access to relevant customer & product scenarios

Posted in Coaching, Customer experience, Front Line Staff, Gamification, Management Tools, Uncategorized Tagged with: , , , , ,

Driving Revenue in Meetings & Conferences

We are currently working with Ciara Feeley of Conferenceconvertor.com in creating content on Jamjou that will focus on driving revenue in area of Meetings & Conferences. Author of a book for hotels & venues on how to WIN more Conference & Event Business

Posted in Coaching, Front Line Staff, Revenue increase, Sales, Uncategorized Tagged with: , , , ,

Is 2017 the end of the annual engagement survey?

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Great article on HRZone by Rob Catalano, co-founder WorkTango, where he asks: “Is 2017 FINALLY the end of the annual engagement survey”. According to Catalano, performance management has been gradually moving away from a focus on annual reviews, to real-time

Posted in Skills based learning, Soft skills, Uncategorized Tagged with: , ,

Empower your Staff with the right tools & drive Sales

First Impressions Last Front line staff are critical to your sales & customer service success carrying the responsibility of being front facing brand ambassadors, yet they are often the least valued in an organisation. Through their daily interactions with customers,

Posted in Employee engagement, Front Line Staff, Gamification, Learner engagement, Sales, Skills based learning, Soft skills, Uncategorized, Work scenarios Tagged with: , , , , , , , ,

Great start to 2017 – CIPD Awards – Use of Technology in HR & People Management

We are delighted to be shortlisted for this award through CIPD Ireland with Jurys Inns Hotel Group. This category is always a tough one so fingers crossed. Our submission included the real business results of our solution including: increase in

Posted in Awards, Employee engagement, Front Line Staff, Learner engagement, Revenue increase, Uncategorized Tagged with: , , , ,

Hospace 2016 – we will be there!

We are attending HOSPACE 2016 this year. HOSPACE is a one-day annual conference and exhibition hosted by HOSPA which is the UK’s leading educational organisation for Professionals involved in Financial Management, Revenue Management and IT within the hospitality industry. HOSPACE 2016 will

Posted in Front Line Staff, Revenue increase, Uncategorized Tagged with:

More nominations – Finalist in Irish Institute Training Awards

 It has been a busy start to the year. We are nominated as a Finalist in category ‘Most Innovative use of technology’ with Irish Institute of Training. We have been nominated using our latest successful case study showing an increase in

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Premgroup, a Jamjou client announces top players using productivity tool

Premgroup recently announced the top players in the use of their Jamjou application. Each of the winners received a prize sponsored by Premgroup HR department. Here is the announcement from Sarah Marr, HR Manager at Premgroup on Linkedin post

Posted in Front Line Staff, Game based learning, Skills based learning, Uncategorized Tagged with: , , , , , ,

Increased revenue & reduced customer complaints at Jurys Inn Group

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We are thrilled to get results from one of our latest clients Jurys Inn Group on how Jamjou has helped them to increase revenue & reduce customer complaints. Jurys are winners of numerous accolades in the travel industry and in

Posted in Customer experience, E Learning, Front Line Staff, Gaming mechanics, Revenue increase, Uncategorized Tagged with: ,