Blog Archives

Food & beverage staff use our mobile app to improve skills

foodbeverage holding drinks

We are delighted to be rolling out our mobile application to the Food & Beverage sector. Our mobile application is ideal for busy staff with little time on their hands for training. Instant access to relevant customer & product scenarios

Posted in Coaching, Customer experience, Front Line Staff, Gamification, Management Tools, Uncategorized Tagged with: , , , , ,

The Skills Gap Challenge

skills gap

A recent article: “Identify your skill gaps and create the learning environment to address them” rounds up some really compelling statistics on the three key skills gap challenges facing managers today. The article also presents top-level findings from Brandon Hall

Posted in E Learning, Employee engagement, Front Line Staff, Game based learning, Gamification, Gaming mechanics, Learner engagement, Lms Tagged with: , , , , , , , ,

Empower your Staff with the right tools & drive Sales

First Impressions Last Front line staff are critical to your sales & customer service success carrying the responsibility of being front facing brand ambassadors, yet they are often the least valued in an organisation. Through their daily interactions with customers,

Posted in Employee engagement, Front Line Staff, Gamification, Learner engagement, Sales, Skills based learning, Soft skills, Uncategorized, Work scenarios Tagged with: , , , , , , , ,

Jurys Inn Group explain why they are using our productivity tool with front line staff

Edd Gallier

Edd Gallier, Group Learning & Development Manager of Jurys Inn Group, recently spoke to us on the steps they have taken to improve their guest experience by using the Jamjou application. Edd & his team are currently responsible for learning &

Posted in Customer experience, Employee engagement, Front Line Staff, Gaming mechanics, Revenue increase Tagged with: , , , , , , ,

Proof is in the Pudding! Mystery Shopping reports

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You can’t beat real business results to tell you whether a product is working or not. PremGroup Hotels with 32 properties across Ireland, UK & North Europe who have been using our product for past 6 months for delivery of

Posted in Front Line Staff, Uncategorized Tagged with: , , , ,

Create good habits in your brand ambassadors – front line staff

“We are what we repeatedly do. Excellence then, is not an act, but a habit”  Aristotle To be excellent at something we need to create good habits.  Top athletes have a regime they follow every day. Top employees have habits that make

Posted in Skills based learning, Uncategorized Tagged with: , ,